MANDATORY TRAINING
ON
“ALTERNATIVE
DISPUTE RESOLUTION (ADR)”
OVERVIEW
In most
developed countries, Alternative Dispute Resolution (ADR) has been used to resolve
a wide range of disputes without going to court. They offer an alternative to
destructive confrontation, prolonged litigation and violence both at home and
in the workplace. Mediation and negotiation skills as parts of ADR, no doubt,
make conflict resolution faster and cheaper within families, communities,
schools, workplace and even commercial and public disputes.
According to a
recent study, people favour ADR tools to settle disputes instead of litigation
because of how the processes work. In mediation for example, parties rely on
help of a neutral “mediator” to facilitate constructive communication leading
to voluntary agreement by both parties. Decision making rests with the parties
themselves. An outstanding benefit of mediation is that, parties get empowered
by learning how to improve their conflict resolution and communication skills
making it possible for parties to solve problems on their own whenever dispute
arises.
More than just
a training seminar, this programme contains resources for changing the norms
that so often cause obstructive behavior and replacing them with constructive,
positive behavior. The core element in the CCPPA training system puts the tools
of the professional mediator and negotiator in the hands of every
participants/employee to build better relationships whether at home or in the
workplace. This is an essential component of every successful organization’s
human resource development and organizational development strategic effort.
Thousands of people have learned this practical tool for the prevention and
early resolution of conflict in any dispute situation.
LEARNING OBJECTIVES
Following the
seminar, the participants would:
·
Learn how to use principled ADR techniques.
·
Learn how to assess workplace conflicts and mediate disputes.
·
Develop practical skills and techniques to resolve disputes
effectively and with confidence.
·
Get tools to manage conflicts constructively in the workplace and
at home.
PERFORMANCE GOALS
As a result of
the employee/participants’ achievement of the above learning objectives
·
The financial cost of conflict will decline by 50%.
·
The frequency of conflicts in the organization will decline by
50%.
·
Conflicts that do occur will be satisfactorily resolved 80% of the
time without any involvement by a superior.
·
Employee satisfaction with the workplace will increase by 30%.
TOPIC OUTLINE
Module
One:
v
Overview
and context of ADR
v
Components
of a Dispute
v
7
Benefits of ADR
v
ADR
under Nigerian Law
v
ADR
in other countries
v
ADR
Classification:
o
Negotiation
o
Mediation
o
Arbitration
o
Conciliation
Module Two
v
Approaches
to Negotiation: links between Negotiation and Mediation
v
Distributive
vs Integrative Negotiation
v Alternatives and
Perceptions ( BATNA)
v Power and Parties
v
Introduction
to Mediation
v
Procedure
for a Typical Mediation
v
Skills
of a Mediator
v
Power
and Mediation
v
Mediator
Ethics
v
Restorative
Justice (overview)
v
Philosophical
Roots of RJ
v
Stages
of RJ and RJ Models
v
Special
Cases, prospects and problems of RJ
v
‘’4Rs’’
Of RJ and Policy Issues for RJ in Nigeria
TARGET
Negotiators (those
who negotiate or need to resolve issues), Managers, Directors & Executives,
HR professionals, company secretaries, Government employees, Business people,
Labour Union and management representatives, Consultants, team leaders,
educators, health care professionals, lawyers, accountants, potential
professional mediators, law enforcement officers,
traditional/religious/political leaders, opinion leaders, pastors, diplomats,
legal advisers, company secretaries, entrepreneurs & proprietors , imams, secretaries, peace professionals,
paramilitary, arbitrators, Military
personnel, NGO &CSO officials, opinion
leaders, civil society leaders and all CCPPA members.
BENEFITS
At the end of
the seminar, participants would be able to:
·
Find solutions to difficult problems by taking control of
conflicts rather than being controlled by them.
·
Resolve disputes while preserving relationships.
·
Deal with difficult and emotional people.
·
Negotiate thorny issues and reduce job stress and tension that may
affect health.
·
Have a process to mediate disputes
·
Save cost being lost by impaired production and missed
opportunities
SEMINAR MATERIALS
Every seminar
participants receives:
·
Seminar material
·
Seminar folder
FACILITATORS
Our
facilitators are certified by:
·
Institute of Chartered Mediators and Conciliators of Nigeria
·
United States Institute of Peace
·
Peace Operation straining Institute
·
CCPPA
FEES:
The cost per person is as
follows:
Registration: N15, 000 (CCPPA
Members) & N20,000 (Non CCPPA
Members)
(Covers: Tuition, Training materials, seminar
folder, Breakfast & Lunch, Group photograph and Certificates). Reservation
to this seminar is on a first-confirmed-first-served basis. Please call any of
our hotlines 08092227911, 07037736911 for a confirmed reservation. Early
registration is encouraged. Payment deadline is 19th April, 2018.
DATE: 21st April, 2018.
NOTE: This seminar is compulsory for all CCPPA members and would
be used as a criterion for membership upgrade.
BOOKING INFORMATION
Payment should
be in cash payable directly to: Centre for Crisis Prevention & Peace
Advocacy bank account: ECOBANK A/C No: 0313003522. Sort Code: 050080368
Rebate is
available for organizations sending six or more candidates (Payment deadline is 19th, April
2018).
VENUE: Midax Training Hall,
Suite TF 315, M.K.K Plaza, I.T Igbani Street, Beside Vinee Gas, Jabi District,
Abuja
Time: 10: 00 am
For more information and to register, please call 08092227911,
07083886662 or send email to: centreforcrisisprevention@gmail.com
or info@ccppa.org.ng
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