CRISIS MANAGEMENT AND SECURITY AWARENESS TRAINING

OVERVIEW

Research has shown that Crisis Management is based on knowledge, skills and attitude that can be learned. A good crisis management process will help identify threats to an organisation, its stakeholders and customers as well as providing structure to deal with a crisis when it does occur. Managing a crisis effectively will help ensure that any damage to an organisation is limited and that in post-crisis, the business can develop and grow. A crisis is defined as any situation that threatens to harm a person or property, disrupt business, negatively impact an organisation or damage its reputation. The role of crisis management is to help manage these situations when they occur, or where possible, avoid them happening altogether.

The credibility and reputation of organizations is heavily influenced by the perception of their responses during crisis situations. The organization and communication involved in responding to a crisis in a timely fashion makes for a challenge in businesses. There must be open and consistent communication throughout the hierarchy to contribute to a successful crisis-communication process.

This seminar is designed to help participants develop the skills and knowledge needed to deal with crisis when they occur so that teams can collaborate easily on solutions not problems. Participants in this seminar will learn new methods of planning for crisis management; anticipating and avoiding crisis wherever possible and walk away with a tool-kit of security awareness strategies to use in the workplace or at home. It will also help employees and employers manage the organization’s reputation both online and in the more traditional sense. This is an essential component of every successful organization’s human resource development and organizational development strategic effort. 

  

LEARNING OBJECTIVES

Following the seminar, the participants would:

• Learn how to identify the crisis vulnerability of your organisation.
• Learn how to put measures in place to limit the chance of a crisis occurring.
• Learn how to create a clear strategy for dealing with crisis when it happens.
• Learn how to improve their understanding of the impact of a crisis and how to mitigate it.
• Learn how to manage the relationship with customers and the media effectively.

·         Learn how to apply principled workplace security essentials.

·         Learn how to assess proper methods of physical security.

·         Develop practical skills and techniques to protect networks, computers, applications, and data from attacks (Cyber security)

·         Get tools to manage general security constructively in the workplace and at home.

PERFORMANCE GOALS

As a result of the employee/participants’ achievement of the above learning objectives

·         The financial cost of Crisis will decline by 60%.

·         The frequency of crisis and security challenges in the organization will decline by 65%.

·         Crisis and security issues that do occur will be satisfactorily resolved 80% of the time without any involvement by a superior.

·         Employee satisfaction with the workplace will increase by 30%.

TOPIC OUTLINE

Module One: Crisis Management: An Overview

v  Definitions of Crisis Management

v  Types of Crisis including Stakeholder Identification and Analysis

v  Crisis Prevention and Planning

v  Crisis Management Models (Crisis strategy Checklist and Crisis Response)

o   Dealing with the media and creating crisis message

o   Internal communication and crisis recovery

v  Public Sector Crisis Management

o   Schools and crisis management

o   Government and crisis management

o   Elected officials and crisis management

v  Crisis Practice—Case Study

Module Two: Security Awareness

v  What is Security Awareness

v  Essentials of Workplace Security

v  Computer/Cyber Security Fundamentals

v  Physical Security( Proper Methods)

v  Emerging Realities in Security Management

v  Employee and Contractor Responsibilities in Security Awareness

TARGET

Executives, Permanent Secretaries & Directors ,Negotiators, Managers, HR professionals, Government employees/employers, Diplomats, Business people, Labour Union and management representatives, Consultants, team leaders, educators, health care professionals, lawyers, accountants, potential professional mediators, law enforcement officers, traditional/religious/political leaders, opinion leaders, pastors, imams, diplomats, legal advisers, company secretaries, Military personnel, NGO officials, civil society leaders, entrepreneurs, Conflict management experts, Para-military,

BENEFITS

At the end of the seminar, participants would be able to:

• Plan, anticipate and avoid crisis where possible
• Manage the reputation of your organization
  when crisis occurs
• Respond appropriately to crisis
• Address issues of online reputation
• Develop tools that will help support your crisis management plan
• Prevent unauthorized disclosure of information
• Prevent unauthorized modification of files
• Ensure timely access to resources

SEMINAR MATERIALS

Every seminar participants receives:

·         Seminar material

·         Seminar folder

·         Flash drive containing soft copy of seminar power point presentation material

FACILITATORS

Our facilitators are certified by:

·         Institute of Chartered Mediators and Conciliators of Nigeria

·         United States Institute of Peace

·         Peace Operation straining Institute

FEES: (N20, 000 For Members) (N25,000 for Non-Members)

 (Covers seminar handout, folder, Lunch, group photograph and certificate). Payment deadline is 8^th March 2018. Rebate is available for organizations sending six or more candidates

NOTE: This seminar is compulsory for all CCPPA members and would be considered for membership upgrade.

DATE:  10^th March, 2018.

BOOKING INFORMATION

Venue:      Midax Training Hall, Suite TF 315, M.K.K Plaza, I.T Igbani Street, Beside Vinee Gas, Jabi District, Abuja.

Time:         10: 00 Am

Account Details: 

ECOBANK PLC

Acct Name: Centre for Crisis Prevention & Peace Advocacy

Acct Number: 0313003522

Sort Code: 050080368

For more information and to register, please call 08092227911, 07083886662 or send email to: centreforcrisisprevention@gmail.com or info@ccppa.org.ng

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