CONFLICT MANAGEMENT AND LEADERSHIP TRAINING COURSES

CENTRE FOR CRISIS PREVENTION AND PEACE ADVOCACY (CCPPA)

(Centre for Professional Conflict Managers)

CONFLICT  MANAGEMENT AND LEADERSHIP TRAINING COURSES

INTRODUCTION

Conflict is natural, and as such, it cannot be eliminated from society. Conflict is a normal part of everyday life and it is part of living in a thriving pluralistic democracy. Conflict becomes problematic when it escalates to violence but violent conflict can be prevented. Whether on a personal or international level, dispute resolution is possible when parties in dispute with one another use conflict resolution tools to manage their disagreement.

Conflict resolution is based on knowledge, skills and attitude that can be learned. As such, everyone can be a conflict resolution expert or a certified conflict manager. It has become apparent that there is an indisputable link between workplace harmony and business/operational efficiency. There are mutually dependent and the linkage between the two needs to be understood in terms of the major trends shaping these linkages and how these trends are affecting business and development. Hence, there is a compelling need for EVERYONE to acquire good conflict resolution skills-good communication and interpersonal skills for building and sustaining relationships for enhanced team work and increased productivity.

Managers and leaders often find themselves in key roles to influence how teams get along. Unfortunately, not all managers are conversant with the interpersonal skills required to anticipate, prevent and resolve workplace conflicts. As an organization, conflict in all its forms can bring about lowered morale leading to reduced productivity and lowered profit.

CCPPA can help leaders/managers and key personnel develop the conflict resolution skills needed to understand different workplace behavioural styles so that teams can easily collaborate on solutions not problems. Participants in our conflict resolution training solutions learn new ways to handle conflict and walk away with a tool-kit of conflict resolution strategies to use in the workplace or at home. Our courses help employees and employers spend less time on issues and more energy on meeting organization goals. Our menu of training options includes:

·         Onsite training seminars

·         Executive management training and coaching

·         Open enrollment training classes

·         Leadership training retreats

We have delivered conflict management training programs for several organizations and can deliver our training courses virtually in any city around the globe.

THE COURSES

These courses will provide participants with deep knowledge and understanding of human nature and with requisite skills for managing own conflicts and assisting disputing parties in an assured, confident and professional manner, deploring anyone of the ADR mechanisms that is most appropriate and best address the needs of disputing parties. Each course is a rich blend of legal and therapeutic disciplines-creating an inspiring learning experience

(1)  Conflict Management Accreditation and Certification Training (CMACT):

  This is a 45 hour course that qualifies participants to become professional conflict managers and allows them to become members of the Centre for Crisis Prevention & Peace Advocacy(CCPPA). It consist of lectures/instructions, drills and small group activities, reflection, examinations and post course assignments. At successful completion of the course, candidates become Certified Conflict Managers.

(2)  Certified Mediation Training Course (CMT):  More than just a training seminar, this is a three-day programme which contains resources for changing the norms that so often cause obstructive behavior and replacing them with constructive, positive behaviour. The core element in this training course puts the tools of the professional mediator in the hands of every participants/employee to build better relationships whether at home or in the workplace. This is an essential component of every successful organization’s human resource development and organizational development strategic effort. Thousands of people have learned this practical tool for the prevention and early resolution of conflict in any dispute situation.

(3)  Strategic Negotiation and Leadership Training (SNLT):  This is a four-day course that provides hands-on skills for optimal utilization of human and material resources and the effective management of civil, commercial and workplace conflicts using effective negotiation skills. The leadership component provides requisite skills for effective, visionary and sustainable leadership. Participants also acquire effective public speaking skills, oratory prowess coupled with the ability to verbalize thoughts with precision.

(4)  Environmental Security and Conflict Resolution Training: This training is a five-day course aimed at enhancing capacities of individuals to learn how environment, peace building and security are interlinked and mutually dependent; the major trend shaping these linkages and how these trends are affecting worlds of business, development and security. It is meant for practitioners with responsibility for providing assessments and warnings regarding environment-security risks or for designing programs to manage such risks. Participants will walk away with an understanding of both trends and application of environmental stressors in conflicts and post-conflict settings. It is specifically designed for participants from multiple sectors and backgrounds and will directly benefit people working at the United Nations, diplomatic missions, global finance organizations, government agencies, non-governmental organizations, consulting companies, emerging market investment firms, and public relations agencies. It is especially appropriate for individuals who work at companies and agencies that are active in areas of high political risk and uncertainty about natural resources or governance systems

(5)  Int’l Mediation, Negotiation and Leadership Training: Ghana, Dubai, London, USA or CANADA:- This is an international training program that provides global perspective on ADR and effective leadership. Designed to strengthen participant’s capacities to anticipate and respond to conflict and crisis, to work effectively in conflict environments and defuse them, and to enrich their development practice with conflict resolution tools, techniques and planning mechanisms. The leadership component will provide the right skills for visionary and effective leadership. The training course also provides a good networking platform for global relevance

                                                                                                    

                                          

ONLINE DISTANCE LEARNING COURSES AFFILIATED TO UNITED STATES INSTITUTE OF PEACE, (USIP) WASHINGTON D.C.

(1)   Conflict Analysis Course: This course presents an introduction to the subject of conflict analysis and early response illustrating analytical tools with reference to two extended cases, the conflict of Kosovo and the genocide in Rwanda, thereby enabling us to adequately analyze the Nigerian situation. Certificates are issued by United States Institute of Peace.

(2)   Interfaith Conflict Resolution Course: This course is designed to enhance peacemaking capacities of individuals and faith-based organization by focusing on objectives, methods, and best practices of interfaith dialogue, a form of religious peacemaking increasingly recognized for its relevance to 21^st century conflicts. The course applies general principles of faith-based peacemaking to two case studies, highlighting interfaith peacemaking efforts between Christians and Muslims in Nigeria, as well as the role that various faith communities played in helping to bring an end to the 36- year internal armed conflict in Guatemala. Certificates are issued by United States Institute of Peace.

(3)   Negotiation and Conflict Management: This course provides a thorough conceptual framework to help practitioners and leaders structure their effort in negotiation, with theoretical and practical investigations of hard bargaining vs. problem-solving approaches, interest vs. positions, value distributions vs. value creation, coercive leverage vs. normative leverages, short-term agreement vs. long-term relationships and other considerations necessary to the development of effective overall negotiating strategies.

These principles are illustrated in two extended case studies: the negotiation to bring a peaceful end to apartheid in South Africa and the U.S., soviet, and worldwide bargaining process that led to the Nuclear Non-Proliferation Treaty (NPT). The course then concludes by focusing on keys to successful negotiation, and practical steps to help you negotiate more effectively in the real world situations. Certificates are issued by United States Institute of Peace.

TARGET AUDIENCE

1.    Executives, Permanent secretaries & Directors, Diplomats, Senior Management Personnel, Lawyers, Human Resource Officers/Directors, Executive Officers, Judges/Magistrates, Labour Union Leaders, Traditional/Religions/Political Leaders, Company Secretaries/Legal Advisers, Chief Registrars, Law Makers, Commissioners, Council Managers, Senior Military and Para-Military Officers,  NGO/IGO Officials, Law Enforcement Officers, Special Advisers, Conflict Management Consultants, Labour Union Executives, Opinion Leaders, Entrepreneurs, Pastors, Proprietors.

IN-HOUSE TRAINING: Our in-house training courses includes: Crisis Management Training for Executives, Strategic ADR & Restorative Justice, Conflict Resolution and Confrontation management, Arbitration & Conciliation, Organization Communication,  Psychological Crisis & Stress Management, Conflict Mediation & Negotiation, Managing Workplace Conflicts, Public Speaking & Leadership Training, Managing Family & Communal Conflicts, Managing Business & Operational Efficiency through Change & Crisis Management, Security Awareness Training (SAT)

REBATE: Rebate is granted to organizations/institutions that provide venue and lunch for in-house trainings. It is also available for organizations sponsoring 5 or more candidates for training.

CONSULTANCY SERVICES: We offer consulting services to governments, NGOs, International humanitarian foundations, corporations, religious   organizations, universities e.t.c. through which organization’s training needs can be determined and followed with tailor-made training solutions developed with assistance from associations with leading consultants overseas. We also mediate conflicts and act as Alternative Dispute Resolution Centres. For more info, email us at centreforcrisisprevention@gmail.com or call +2348092227911, +2347037736911

Our training expert instructors have over 20 years of combined experience facilitating conflict resolution training programs around the world. As a result, you and your staff will benefits cutting edge learning solution that builds conflict management and leadership skills. Our team knows that experiential learning is the most effective way to help learners improve understanding, knowledge and management skills. Our Conflict Resolution training programs are consistently rated by clients organization as powerful, responsive and effective.

Website: www.ccppa.org.ng

Blog: www.ccppa.blogspot.com

Facebook: www.facebook.com/ccppa

Twitter:    www.twitter.com/peace_advocate

Instagram: @conflictmanager

                         

INTERNATIONAL AFFILIATIONS

• The University for Peace, Costa Rica
• Peace Operations Training Institute
• Mahatma Ghandi Institute for Non Violence
• New York Peace Institute, U.S.A
• Institute for Cultural Diplomacy, Germany
• Bancaja International Centre for Peace and Development, Spain

Administrative Head Office:

26A Ahmadu Bello Way,

C.S.S Bookshop Building,

Kaduna.

Tel: +2348092227911, +2348051342652

Email: centreforcrisisprevention@gmail.com

www.ccppa.org.ng

Abuja Office

Suite S.7, Febson Mall,

Wuse Zone 4,  Abuja.

Tel: +2347083886662, +2347037736911

Email:centreforcrisisprevention@gmail.com

www.ccppa.org.ng

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