OVERVIEW
Managers and leaders often find themselves in key roles to influence how teams get along. Unfortunately, not all managers are conversant with the interpersonal skills required to anticipate, prevent and resolve workplace conflicts. As an organization, conflict in all its forms can bring about lowered morale leading to reduced productivity and lowered profit.
This training examines peace, conflict and the nature of peace and conflict as it occurs in organizations. It is a new psychological approach to understanding and dealing with conflict as it provides valuable insights into all types of behaviours in dispute and aims to make easier and less stressful the lives of all those whose daily tasks involve managing workplace conflict. The functionality of conflict both destructively and constructively in certain contexts and the theory underlying the creation of integrated conflict management systems in an organization as well as the nature of such systems and how they are developed, designed and evaluated.
This training is designed to help managers/key personnel develop the conflict resolution skills needed to understand different workplace behavioural styles so that teams can collaborate easily on solutions not problems. Participants in this training will learn new ways to handle conflict and walk away with a tool-kit of conflict management strategies to use in the workplace or at home. It will also help employees and employers spend less time on issues and more energy on meeting organizational goals.
LEARNING OBJECTIVES
Following the seminar, the participants would:
· Learn how to use principled mediation and negotiation in the workplace.
· Learn how to assess workplace conflicts and mediate disputes.
· Develop practical skills and techniques to resolve disputes effectively and with confidence.
· Get tools to manage conflicts constructively in the workplace and at home.
TOPIC OUTLINE
· Definition of Peace and Conflict Theory.
· Organizational Conflict
· Types and levels of Organizational Conflict
· Nature of Conflicts
· Conflict Management styles
· Self-Assessment tool; Participants to discover their Natural Conflict Handling style.
TARGET
Negotiators (those who negotiate or need to resolve issues), Managers, Directors & Executives, HR professionals, company secretaries, Government employees, Business people, Labour Union and management representatives, Consultants, team leaders, educators, health care professionals, lawyers, accountants, potential professional mediators, law enforcement officers, traditional/religious/political leaders, opinion leaders, pastors, diplomats, legal advisers, company secretaries, entrepreneurs & proprietors , imams, secretaries, peace professionals, paramilitary, arbitrators, Military personnel, NGO &CSO officials, opinion leaders, civil society leaders and all ICRPC members.
BENEFITS
At the end of the seminar, participants would be able to:
1. Develop conceptual understanding of the context organization and behaviour dynamics of all forms of conflict.
2. Develop practical skills for resolving conflicts in an organization.
3. Develop ability to diagnose and design dispute resolution systems.
4. Develop understanding of the strategic management of conflict as a corrosive process, as performance of management process or other resource persons.
SEMINAR MATERIALS
Every seminar participant receives:
· Seminar materials
· Seminar folder
· Training Certificate
FACILITATORS
Our facilitators are certified by:
· Institute of Chartered Mediators and Conciliators of Nigeria
· United States Institute of Peace
· Peace Operation straining Institute
· ICRPC
FEES:
The cost per person is as follows:
Registration: N20, 000 (ICRPC Members) & N30,000 (Non ICRPC Members)
(Covers: Tuition, Training materials, seminar folder, Lunch, Group photograph and Certificates). Reservation to this seminar is on a first-confirmed-first-served basis. Please call any of our hotlines 08092227911, 07037736911 for a confirmed reservation. Early bird registration on or before 22nd March 2021 attracts discount of N5, 000. Payment deadline is 8th April, 2021.
NOTE: This seminar is compulsory for all ICRPC members and would be used as a criterion for membership upgrade.
DATE: 10th April, 2021.
BOOKING INFORMATION
Payment should be in cash or via USSD payable directly to: Institute for Crisis Resolution, Peacebuilding & Conciliation bank account: ECOBANK A/C No: 0310003349.
Rebate is available for organizations sending six or more candidates (Payment deadline is 8th April, 2021)
VENUE: Business Box office Professional, Discovery Mall, Plot 215, Ademola Adetokunboh Crescent, Wuse 2, Abuja.
Time: 10: 00 am
For more information and to register, please call 08092227911, 07083886662 or send email to: icrpcng@gmail.com
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